Support center

Provide you with comprehensive product operation guidelines

The enjoyelec App offers users versatile methods to connect to their devices. Once you have selected the suitable connection method, you can access the device’s details within the App and control its operations remotely. Below are the comprehensive steps for establishing a connection with your device:
Adding devices Via Brand’s Cloud
1、Tap Add devices on the homepage or switch to the devices page to select the device type and brand. After being selected, tap Connect.
2、After choosing the device type and brand, agree to retrieve the device information and proceed to enter your brand account credentials, including your username and password.
3、Lastly, pick the device you wish to associate with this account and click “Complete”. Upon doing so, the device widget will be displayed on your homepage.
Adding devices Via enjoyelec Cloud(Controller)
1、First, connect the controller to the app. Then, on the home page, click the controller icon to enter the controller management page. Finally, click “Add” to connect the device. For detailed steps, please refer to Pairing Controller and Connecting Home Devices in HEMS App
Once the connection process is completed, the corresponding device widget will be displayed on the homepage.
Adding devices via the OCPP
Through the OCPP protocol, the EV charger can be connected directly to the enjoyelec Cloud without having to go through the cloud platform of the brand to which it belongs.

1、Go to the Device tab, open the device page, and select EV Charger in the Find Devices section to access the charger brand list. At the top of the EV Charger page, you’ll see the Banner (OCPP support allows brand-agnostic connection). Then proceed to the Connect Charger page.
2、On the Connect charger page, you can see the prompt text Copy the following and configure it in your smart charger. You need to copy the Device ID and Server URL information and manually configure it in your charger.
Tap on the question mark icon next to the text to see a detailed configuration manual that you can follow to connect your charger to the enjoyelec App.After the configuration is complete, tap the connect button below to complete the binding process.
Adding devices via brand authorization
Each brand has a different authorisation method, using Deye as an example, if you want to connect to another brand’s device, refer to our guideline on Brand Access.