Support center

Provide you with comprehensive product operation guidelines

After adding the energy device to the app, you can choose to enable the Automatic strategy along with some additional strategies.The steps to enable the Automatic strategy are shown below:

1、Go to the strategy page in the app
2、Tap the device icon to go to the strategy switch page
3、After completing the tariff and device settings you can choose to switch on the strategy
When you have done the above, it means that your device has enabled the strategy. AI strategies are implemented in conjunction with tariffs and historical energy usage.In addition, you can enable some additional strategies to accommodate a wider range of energy usage scenarios.
Guideline for Advanced Settings
If you have a battery, don’t hesitate to activate ‘energy trading’ and ‘Battery standby’ or ‘Battery for EV.’By unlocking the ‘Energy trading’ strategy, you allow our AI-powered system to maximize profits by buying low and selling high with your battery and V2G (vehicle-to-grid) setup, all driven by your dynamic export tariff.

  • Battery standby

Unlocking ‘Battery standby’ automatically enables seamless outage protection by powering your battery before storms and intelligently managing your energy during outages. This strategy deactivates seamlessly upon restoration.

  • Battery for EV

This function is mutually exclusive with ‘Battery standby’ and cannot be enabled simultaneously. If you choose to unlock ‘Battery for EV,’ you enable faster EV charging by boosting virtual capacity with strategic battery discharge. Our system pre-charges your battery and automatically deactivates the boost upon charging starting or after 12 hours.

Control Power, Cap Your Costs.

For demand charge management, the ‘Capacity charge’ strategy is suitable for you. Set your target capacity, and AI will handle the task.

  • Capacity charge(Beta)

Click to activate ‘Capacity charge (Beta),’ enabling an intelligent strategy to manage your battery storage, EV charger, and HVAC, significantly reducing reliance on the grid and minimizing capacity charges.